User Agreement

Welcome to Canadian Maple Draws. This document outlines the rules and conditions for using our number draw platform and related services.

Effective Date: October 2025

Document Version: 4.2

Account Registration Conditions

To create and maintain an account with Canadian Maple Draws, users must meet certain eligibility and verification requirements.

Age Confirmation

Registrants must be 19 years of age or older. Age verification is mandatory and may require submission of official identification.

Regional Eligibility

Our services are available only to residents of Canadian provinces where number draw activities are legally authorized.

Identity Verification

Accurate personal information must be provided during registration. Any false data may lead to immediate account suspension.

One Account Rule

Each person is allowed to maintain only one active account. Duplicate accounts may result in permanent closure.

Account Security

Users are responsible for keeping login credentials private and must promptly report any unauthorized activity.

Restricted Registrations

Employees, their relatives, or individuals with direct business conflicts may not register on the platform.

Platform Usage Rules

Proper use of Canadian Maple Draws services supports fairness and system reliability for all participants.

Fair Play Policy

All selections must follow the defined gameplay procedures. Use of automated tools or unfair methods is prohibited.

Responsible Spending

Participants should manage their spending within personal limits. Tools are provided to monitor and adjust activity levels.

Technical Compatibility

A stable internet connection and supported devices are required. The platform is not responsible for user-side hardware issues.

Service Adjustments

We may update, suspend, or modify features without prior notice during scheduled maintenance or technical updates.

Inactive Accounts

Accounts with no activity for 12 months may be temporarily disabled or closed with prior notification.

Access Options

Services are available via desktop and mobile browsers, though specific features may differ between devices.

Legal Compliance Obligations

Canadian Maple Draws operates in accordance with Canadian gaming laws and applicable national regulations.

Regulatory Oversight

Our activities align with the standards set by provincial gaming authorities and follow all required compliance measures.

Tax Responsibilities

Participants must independently declare and pay any taxes related to rewards earned through platform participation.

Privacy Regulations

We comply with Canadian data protection legislation, including PIPEDA, to safeguard users’ personal data.

Dispute Resolution Process

All conflicts must undergo internal mediation procedures before formal legal proceedings in Canadian courts.

Restricted Regions

Access is unavailable in jurisdictions where number draw services are not legally allowed.

Limitation of Liability

Our responsibility is limited to direct losses; we are not liable for indirect or consequential damages due to service interruptions.

Financial Transaction Policy

All financial operations on the Canadian Maple Draws platform follow clearly defined procedures and standards.

Accepted Payment Options

We support major Canadian payment methods such as credit and debit cards, as well as approved digital payment systems.

Transaction Records

All payment records are stored securely for seven years and can be accessed in user accounts for personal documentation.

Refund Policy

Refund requests are reviewed individually in cases of technical malfunction or duplicate payments, based on internal review criteria.

Spending Limits

Users can configure daily, weekly, or monthly spending caps within account settings to promote responsible management.

Fraud Prevention

Automated detection tools identify suspicious financial activities, and affected accounts may be immediately suspended pending review.

Fees and Charges

Any applicable fees are displayed clearly before transactions are completed, ensuring full transparency with no hidden costs.

Restricted Activities

To protect the integrity of the platform, the following behaviors are strictly forbidden.

Automated Access

The use of bots, scripts, or automation tools to interact with the site is prohibited and may result in permanent account removal.

Identity Misrepresentation

Using VPNs, proxy servers, or false credentials to conceal identity or location is not permitted.

System Manipulation

Any attempt to identify or exploit technical vulnerabilities for personal benefit leads to immediate account termination.

Coordinated Actions

Collaborating with others to influence game results violates fair participation principles.

Improper Conduct

Abusive, threatening, or offensive communication toward users or staff is grounds for immediate suspension.

Unauthorized Access

Reverse engineering, tampering, or attempting to access source code infringes intellectual property protections.

Policy Revisions and Communication

We provide timely and transparent communication about policy revisions and official notifications.

Change Announcements

Major policy updates are announced at least 30 days before enforcement via email and platform messages.

Agreement Confirmation

Continuing to use the platform after updates takes effect indicates acceptance of the revised terms.

Archived Versions

Prior versions of the Terms remain available for reference to ensure historical transparency.

Language Priority

English text prevails in case of interpretation differences. French translations are provided for convenience.

Clarification Requests

Users may contact support to request clarification on updated policies before agreeing to them.

Official Communication

Important messages are sent through registered email and in-platform notifications requiring user review.

Agreement Confirmation

By using Canadian Maple Draws, you confirm that you have read and agreed to the Terms of Use.

Questions? Contact Support